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| Organizational Communication Essentials - The Wow Quotient
ONE KEY TO BUILDING OR BUSTING YOUR SERVICE CREDIBILITY
Who knows how the phrase ‘closing the loop’ came about. What we do know is that it’s a commonly used expression meaning, "to follow up with" or "to provide closure or resolution to." Those three little words have incredible power when put into action. For better or worse, closing the loop (or not) sends a powerful message to others about you and your firm. It can either help solidify your credibility or damage it, so let's take a look at how you can use it as an extremely effective communication tool, regardless of your business. The full-length text of this article reviews the concept of "closing the loop", including what it is and why many people drop this key over the course of a routine day. The article then provides six tips or dialogue-starters on how you can become a "loop-closing" master, with noticeable results. The full "One key to building or busting service credibility" article is now available in our VIP Content Collection, and in our custom PDF Issue Tip Kits such as "Inspired-Leadership Essentials." You may also be interested in "Workplace Communication Essentials," or "Big-Vision SOHO/SoloPreneur's Quantum Leap Guide," two of our skill-building PDF guides and workbooks. Both are available in our PDF Resource Store. Become an Ivy Sea VIP Member now for VIP-only access as well as reprint-authorization for these or other concise, well-written, and budget-friendly training and development supplements – or have us customize PDF issue-kits to suit your unique training and development needs. More information on the skill-building VIP Content Collection and PDF Resource Store please... |
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