Leadership communication essentials
GOALS, ROLES, PAY & PERFORMANCE

Who’s at fault when employees don’t meet goals? If you got an allowance when you were a kid, you probably have a strong understanding of pay-for-performance: take out the garbage, earn a dollar. When applied to the business world, the basics are the same.

First, understand that pay-for-performance programs are not universally revered—not everyone thinks such plans yield true productivity and loyalty. For starters, many surveys show that employees value recognition, learning and a worthwhile job above pay.

But if you’ve promised goal-based compensation and haven’t clearly communicated roles, goals and paths, you may end up with disgruntled employees, reduced productivity, low morale and higher turnover of the best and brightest.

The full "Goals, Roles, Pay and Performance" article identifies the "3 basics" and reviews 9 tips on effectively communicating about goal- and performance-related issues to help you ensure that you’re not overlooking crucial details.

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