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PREVENTING AND RESOLVING CONFLICT IN YOUR GROUP

With tight deadlines, limited resources, high expectations, and differing personalities, it's easy for the members of a group or team to get caught up in conflict. But, for most groups, conflict is both preventable and resolvable.

Conflict can percolate at a variety of degrees. When we think of conflict, many people might immediately think of the long-running, entrenched conflicts between Israelis and Palestinians, inner-city gangs, or between Democrats and Republicans in the U.S. capitol.

And yet many work-related groups operate with unresolved conflicts simmering beneath the surface. Even if such conflicts never erupt to the surface, they can still drain a group's brilliance, creativity, productivity, and morale. A lack of harmony has many costs, whether we recognize them or not.

The full text of this article takes a look at the difference between positive and negative conflict, reviews 12 symptoms of corrosive conflict, outlines 6 strategies for conflict resolution, and offers a suggestion for conflict prevention.

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